How will I know which button to push?
The pictures on our website are of cash registers and touchscreens that have not yet been programmed. Once we have your programming requirements (menus, stocklists, etc.) we will program your machine for you which will include putting item or department names on all the buttons. We will also label the operational buttons (Cash, Eftpos, Credit Card, No Sale, Discount, etc.) and provide you with written instructions and training on how to use your new machine.
If all else fails, our 24/7 support team is available to help if you get stuck.
Why should I rent from TotalPOS Rentals?
- Low initial capital outlay means your money is available for use elsewhere in your business.
- Our rentals come with free emergency phone support.
- Free replacement terminals in most circumstances (see point 4 above).
- Free software upgrades when required.
- Rental fees are fully tax deductible and are easy for your accountant to deal with.
Do I have to sign a personal guarantee to rent from you?
No! All we ask is that you complete our account application form with your full details. We will take payment for upfront costs and your first month’s rental when we ship your cash register.
What are the benefits of a cash register over a computer-based system?
- Much lower cost yet still capable enough for most smaller businesses and other organisations.
- Robust and reliable with a stable operating platform, no hard disk errors, viruses or crashes.
- Fast and safe recovery from sudden power failures.
What won’t these cash registers do?
The more expensive cash registers have a wide range of features and are even capable of running basic stock management, charge accounts and loyalty systems. However, if your requirements in any of these areas are complex or sophisticated, we may recommend another option for you.
What is the benefit of interfacing the EFTPOS terminal to the cash register?
- You can be sure that the right amount has been entered into the EFTPOS machine which reduces the chance of costly mistakes.
- The drawer will open only when the payment has been approved so you don’t have to check the EFTPOS terminal each time.
What are my options at the end of my rental period?
Your contract will automatically roll over for another 12-month period on the same terms and conditions unless you give us notice that you do not wish to renew it. You will also have the option to make changes to your rental if your needs have changed.
What if I want to change my rental before the end of the term?
We understand that businesses grow and change over time and because TotalPOS Rentals Ltd is our sister company, we have the flexibility to make changes to your rental contract at any time without it costing you a lot of money.
What if I want to cancel my rental before the term is up?
In cases of genuine hardship, including large scale events like Covid lockdowns and earthquakes or other natural disasters, we will consider pausing rental contracts of customers whose businesses have been impacted. In cases of individual hardship we will work with you to find a fair and reasonable compromise for you.
What if I need to change prices on my cash register?
We provide you with clear and simple written instructions and will run through this process with you as part of your free phone training session. This covers not only price changes but also adding, removing or modifying items and other changes you might need to make. It also covers how to do sales, refunds, discounts etc, basic troubleshooting, and end of day procedures. If needed, we can provide further phone support during normal business hours, and we can even make changes remotely for you on most QUORiON models.
I already have a QUORiON cash register.
- Can you provide me with service and support? In most cases, yes we can though there may be some delay in obtaining parts for some models. Click here to request an account application form.
- Can I rent an EFTPOS terminal from you that will connect to my QUORiON cash register? Yes, click here to arrange a call-back from one of our team.